Ubi-Redbeard

Ubi-Redbeard


15 Jan

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey davidsiefker,

Thanks for reaching out to us.

Regarding your issue, this forum is for Assassin's Creed Odyssey issues.

The main Assassin's Creed Valhalla forums can be found here.

Do let me now if you run into any issues with posting on the new forums.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hi there,

You have posted this in the Assassin's Creed Odyssey forums.

You can find the new Assassin's Creed Valhalla forum here.

Do let me know if you run into any difficulty when posting there.

01 Jan

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey there,

Thanks for taking the time to reach out to us with your report!

I can see this thread is to report issues with Assassin's Creed Valhalla.

For future reference, issues pertaining to Valhalla should be posted in the forums here.

The issues you have reported are both under investigation already. ... Read more

31 Dec

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hi folks,

If you're still missing your saved game progress, do reach out to us via live chat, Twitter or Facebook.... Read more
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for the video, Regicide58yt!

I'll forward this on to the team.

30 Dec

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
We are still looking into issues with the quest.

Regretfully, we have no further information at present.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
@ Regicide58yt - Are you able to provide an image or a video of this for investigation?

29 Dec

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey folks,

This issue has been reported and is under investigation by the team.

I do apologise for any inconvenience caused.

For future reference, issues with Assassin's Creed Valhalla will need to be reported via the new forum here.

06 Dec

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey Romuluss.,

Thanks for reaching out to us.

Are you able to provide us with a video of your slow loading timeswhen fast travelling/launching the game?

05 Dec

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey jimi-007,

Thanks for reaching out to us.

I've passed this on to the team for investigation.

I will also forward your support case on to the correct team.

Please be aware, we are currently experiencing a high volume of contacts, so our response times may be slower than usual.

04 Dec

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for the update on this, MaxSteel9011.

I do apologise for any inconvenience caused.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for your continued patience with this, folks.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for the updates, folks.

Apologies for any inconvenience caused.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey folks,

Thanks for your patience with this.

The team are still looking into this issue.

I do apologise for any inconvenience caused.

03 Dec

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey Spidey UK,

Does this occur with every new patch you earn?

02 Dec

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey WL Siiiii,

Thanks for reporting this to us.

I will forward this on to the team for investigation.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for clarifying that, QnHarlyPnkRngr.

I've forwarded your suggestion on to the team.

01 Dec

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
@Hipopotalamus - please refrain from reopening closed threads.

As for your issue, do you have a support case open with us already?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for the updates on this, folks.

Does the issue still occur when joining another players session?

Is anyone able to provide is with a video of this issue?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey AlexaCyde,

Thanks for reaching out to us.

Do you have a support case open with us already?



devtrackers.gg