Ubi-Redbeard

@tk105 - thanks for creating a thread for this issue on our new discussions.

While this issue is under investigation, could you please verify your game files via the Ubisoft Connect client?

Please let me know if this helps.

@tk105 - thanks for creating a thread for this issue on our new discussions.

While this issue is under investigation, could you please verify your game files via the Ubisoft Connect client?

Please let me know if this helps.

Hey LilithAsami.,

Thanks for reaching out to us and I'm sorry to hear that you're experiencing a crash.

Does this happen when loading the game or during gameplay?

Thanks for reporting this to us, Iskarioth..

Are you able to provide a short video of this for investigation?

@ Airplayzyz - Is this issue resolved for you?

Hey Sgt-Clubba,

Thanks for reaching out to us.

Just to confirm - are the apparel items still missing?

Thanks for getting back to us with that information, ootat.

Do you have a support case open with us already?

Thanks for the updates on this thread, folks.

Regretfully, we have no further information to share regarding this issue at present.

@Faye_Lau_Fan - Thanks for reaching out to us.

Please reach out to us via Twitter or Facebook so we can look into this for you.

@ Imoeggs1 - Thanks for confirming this is resolved

Hey ModalThread611,

Thanks for reaching out to us.

Could you confirm what level you are?

Thanks for reaching out to us, Seth_Rich_1776.

Are you able to provide us with a video that I can forward on to the team?

Thanks for getting back to us, @ EastLaosEmpire.

If you're still experiencing this issue, please reach out to us via Twitter or Facebook, so we can look into this for you.

Thanks for getting back to us and confirming that, NZ_Occam.

We request videos to provide to the team to assist with any ongoing investigations.

Thanks for getting back to us, Sock_Monkey.

We are still actively investigating this issue.

Regretfully, we have no further information at present.

Hey tigerjky,

Thanks for reaching out to us.

Did the advice from WimpMiester help?

Hey Regnar_Lothbrok,

Thanks for reaching out to us.

Have you been able to attempt this mission again?

Does this occur with each playthrough?

Thanks for getting back to us, ninjasan10.

No worries!

Do let us know if you need help with anything else.

Hey krazynomad,

Thanks for reaching out to us.

Did you travel to New York as mentioned by WimpMiester?

Thanks for the updates on this folks.

If you're still experiencing account issues, you can reach out to us via Twitter or Facebook so we can take a look into this for you.