Original Post — Direct link

I got the division 2 on the sale a few days ago. It has been crashing non-stop every since. The crashes are random and not tied to any specific event/action in the game.

The crashes happen while free-roaming, in a mission and even when opening the map or menu. The crashes happened multiple times mid-missions (invaded and normal pre-endgame) which is frustrating of course.

My rig is RTX 2060 Super on Ryzen 5 and windows 11 rendering game with DX 11.

Windows is up-to-date. Graphics driver is up-to-date and I have no issue with any other game.

One thing I noticed is that every time the game crashes, it turns to windowed mode before fully stopping. not sure if that's helpful.

I need a solution please or else I have to request a refund because the game in unplayable at this stage.

over 2 years ago - Ubi-Thrupney - Direct link

Hey there @Gibbster01-0 , thanks for reaching out with this update. It's great to hear you've solved your crashing issue! That'll be really useful for other players to know.

For anyone else facing crashes, one of the steps in the troubleshooting guide describes how to look for background programs that might be causing a conflict. Usually, the easiest way to do it is with the Clean Boot process - this turns off all background programs temporarily, so they can be ruled out as the issue.

Let us know if there are any other issues, folks 🙂