Original Post — Direct link
Dear :
Ubisoft Developer (The Division 2)
I want to inform you that an error occurred in the game such as the connection was lost from the server (Asia) while playing and the game was always not responding / the screen freezes I also don't know if it happened because of the game or OS 10 Home that I have.

• CPU : Intel i9-11900K (11th Generation)

• MB : ASUS ROG Maximus XIII Extreme Glacial

• RAM : Gskill DDR4 TridentZ Royal 64GB (4x16GB) DDR4 4000Mhz

• GPU : Nvidia GeForce Asus ROG Strix LC RTX 3090 Ti

• Water Cooling: ASUS ROG Strix LC 360

• SSD : 2x GIGABYTE AORUS Gen4 SSD 1TB SSD M.2 NVMe Gen 4 x4 1TB

• OS : Windows 10 Home 64bit

• HDD : SEAGATE - 1TB BARRACUDA 1TB 3.5" SATA 3

• MONITOR : Asus ROG Strix XG279Q (2560x1440) 170Hz

Thanks.



almost 2 years ago - Ubi-WheelyDuck - Direct link

Hey @PoSeiDon-ROG,

Thank you for taking the time out to reach out to us and sorry to hear that you have been encountering these issues.

As a first troubleshooting step, would it be possible to follow the steps in our PC troubleshooting guide in full? This guide helps by configuring your device for the game.

Any trouble, just let us know as we are happy to help.