Hey there @DILL_D03 , thanks for reaching out! I understand currency you've purchased hasn't arrived in your account yet, and I'm sorry to hear about this. I'm sure we'll be able to assist with this 
Please note that it can take up to 24 hours for currency to arrive in your account. Please see this article for further information. If your currency hasn't arrived yet after that time, and you are sure you have logged into the correct Ubisoft Connect account, I'd recommend reaching out to our support specialists directly, as they'll be able to take a closer look at the transaction and see what is happening. You can contact us at any of the links below.
Open a support ticket with Ubisoft Help
Send a Twitter DM to Ubisoft Support
Send a Facebook PM to Ubisoft Support
Thanks for your post, and welcome to our forums!