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HELLO THIS IS DARKIMERIALXI BY ACCOUNT NAME. GOT TO LEVEL 40,AND ARCHIEVED LEVEL 56 ON HIDDEN ALLIANCE TODAY PAID FOR PRIMIUM PASS BUT GOT NOTHING?WHY IS THIS SO. PLEASE HELP ME/ FROM 1 TO 56
HELLO THIS IS DARKIMERIALXI BY ACCOUNT NAME. GOT TO LEVEL 40,AND ARCHIEVED LEVEL 56 ON HIDDEN ALLIANCE TODAY PAID FOR PRIMIUM PASS BUT GOT NOTHING?WHY IS THIS SO. PLEASE HELP ME/ FROM 1 TO 56
Hey there, @darkimperialxi! Welcome to Discussions!
Sorry that you have run into this issue with the Season Pass rewards. Just to check, are you only missing the Level 56 rewards, or are you missing multiple? If you are missing more, please provide a list of all the rewards that are missing.
Also, were you able to check your mailbox/stash/apparel caches to see if any of the rewards were available there?
I would also suggest that you try to verify your game files and see if that helps resolve this issue.
Please keep me updated on how it goes!
@darkimperialxi Thanks for the update! I hope that everything gets sorted out. We will continue to work with you through the ticket that you created. Let me know if you have any other questions. 