Original Post — Direct link

This game is virtually unplayable for me. True, I can turn it on, I can walk around(sometimes)...MISSIONS/XP/RAIDING/COUNTDOWN ALL unplayable. What do you guys need to hear? Need to see? Need my logs? Need access to my PC and PS5? Want to come over to my house and see for yourself? I'm not a dev, not a hacker, i don't know anything other than turn it on and play...what do I do here? SHOULD MY ENTIRE COMMUNITY AND I JUST PLAY SOMETHING ELSE? What is going ON?

about 1 year ago - Ubi-SleepyGoat - Direct link

Hey there @Darth_Laziness, I'm sorry to hear you're having some serious connection issues.

First, can you send me a screenshot of the connection error that you typically get when you disconnect? The error messages can help us figure out what the root cause is.

Second, because this is happening to you on two separate platforms, but from the same internet connection I would recommend our full connectivity troubleshooting article.

Here's the steps for PC
Here's the steps for PS4/PS5

You will also need to complete some port forwarding. We have a short article to get you started on the process here, and if you need any direct assistance with the process your Internet Service Provider can help.

Here's the list of ports for The Division 2