Original Post — Direct link

In the past I have had the game crash on my computer randomly every so often, but after the latest update, the game crashes very frequently. My most recent crash was about 10 minutes ago, but below are just a few examples with some information. This is a more prevalent issue, which began day 1 of this new season and has intermittently become a nuisance. I went through the general troubleshooting guide earlier and I did not need any game setting changes, but I did disable startup programs. After doing this, I restart my computer and decided to go to DZ west and encountered yet another crash. Note that I do not see any messages on the screen anytime the game crashes.

Please feel free to suggest actions which may eliminate recurrence of these issues...

Gaming Computer:
Operating System: Windows 10
CPU: Intel I9-10850k
Ram: 32gb corsair...
Graphics Card: Gigabyte RTX 3090

Overview of Issues over the past 3 days:
When: 5/21/2022
Location: Entry area to DZ West
Action: Attempted to access stash box
Crash Type: Hard freeze with no repetitive sound. Alt+Tab and Task manager were not functioning.
Immediate Remedy: Hold down the power button on my PC to force hard shutdown.

When: 5/20/2022
Location: Beginning of District Union Arena
Action: Right directional movement to avoid grenade
Crash Type: Windowed mode, followed by game freezing.
Immediate Remedy: Alt+Tab, then right click close the game from the task bar

When: 5/19/2022
Location: Countdown
Action: Don't remember
Crash Type: Hard freeze with repetitive sound. Alt+Tab and Task manager were not functioning.
Immediate Remedy: Hold down the power button on my PC to force hard shutdown.

When: 5/19/2022
Location: Capitol Building
Action: Don't remember
Crash Type: Hard freeze with no repetitive sound. Alt+Tab and Task manager were not functioning.
Immediate Remedy: Hold down the power button on my PC to force hard shutdown.

When: 5/19/2022
Location: Control Point
Action: Don't remember
Crash Type: Crash to desktop
Immediate Remedy: Alt+Tab, then right click close the game from the task bar

over 2 years ago - Ubi-Karl - Direct link

Hey guys, thanks for getting through, welcome to forums and sorry to hear about your experience with the game, as I fully appreciate how frustrating this may be to deal with.

After having a closer look, I can see that we've had a number of contacts regarding the exact same matter, which has resulted in investigation being opened, however we're yet to hear any updates, I'm afraid.

We will try to keep you all in the loop as we go and if we'll have any additional information to share with you, details will be posted here, in our official forums, so keep an eye.

Until then, appreciate you for bearing with us and if you have any further queries, feel free to drop us a message at any time.