Original Post — Direct link
Any one not getting these today? I receive the notification in game after leveling up stating I've received the various keys (including the apparel event after the maintenance), but when I go to open them in the apparel section they're at 0
over 3 years ago - Ubi-Baron - Direct link
Hey guys,

Thank you for reporting this to us.

We are aware of these issues with the Apparel keys not dropping and this is currently being looked into.

We apologize for the inconvenience this causes in the meantime.
over 3 years ago - Ubi-Baron - Direct link
The issue causing this should now be resolved.

Let us know if you are still seeing this or if you are able to get them now.
over 3 years ago - UbiExcellent - Direct link
redonyou89: We haven't received word on if Apparel Event Cache keys will be given out retroactively. Please keep an eye on The Division's Twitter and Forum pages for any details on this.

babalou2002: This issue should've been resolved as of October 7th. Can you confirm for me if this is not the case for you, and if so, please attach a video or screenshot showing that you have not gained an Apparel Event Cache key after leveling up today?
over 3 years ago - UbiExcellent - Direct link
I do apologize for the difficulties caused by this issue, but I am glad to hear you received a key after babalou2002. Thank you for keeping in touch about this issue.