Hey, I'm not the brightest of people which is why I'm posting this. I had a character I was testing a build with which I accidentally deleted. I tried using ubisoft support but the "select issue" button was greyed out even though all boxes were filled. I saw someone else post the same issue here about 2 months ago and thought I'd try ask to get the lost items back and learn how to actually use support.
Hey there,
Sorry to hear that you are unable to access your characters despite you not deleting them.
Can I check whether these are hardcore characters?
If these are not hardcore characters then I would advise to contact us directly where we can take a look and see if there is a way to recover those characters.
I understand you have had trouble contacting us contacting us directly, we can also be contacted by Facebook : (https://en-gb.facebook.com/UbisoftSupport/)and Twitter.
Many thanks
devtrackers.gg