After receiving a letter from Birstan , says we have a bow to redeem but after i claim it doesn't show on right screen or in inventory . Tried multiple times to reload my save but no luck same for others.
Im not only with this problem: https://www.reddit.com/r/AssassinsCreedValhala/comments/o0purz/not_getting_the_arc_of_elan/
PS: i play on PS4 PRO
Hello Vikings,
Sorry to hear that you are unable to pick up the bow.
I can see that this issue has been already reported to the development team and it's currently being investigated. Can I kindly ask you to provide us with your save files? It will help our teams to investigate it quicker for you.
Many thanks and if you have any additional questions, please let us know.
Hello Vikings,
Sorry to hear that you are unable to pick up the bow.
I can see that this issue has been already reported to the development team and it's currently being investigated. Can I kindly ask you to provide us with your save files? It will help our teams to investigate it quicker for you.
Many thanks and if you have any additional questions, please let us know.
Hello Vikings,
Sorry to hear that you are unable to pick up the bow.
I can see that this issue has been already reported to the development team and it's currently being investigated. Can I kindly ask you to provide us with your save files? It will help our teams to investigate it quicker for you.
Many thanks and if you have any additional questions, please let us know.
@a2020a123 I'm sorry to hear that you are unable to collect the Arc of Elan bow. I can confirm this was previously reported and the development team are investigating.
Please ensure you have the latest update (1.2.2) installed and also try verifying your game files then try again.
If the issue persists can you confirm what happens when you try to collect the bow or provide a video if possible:
@a2020a123 I'm sorry to hear that you are unable to collect the Arc of Elan bow. I can confirm this was previously reported and the development team are investigating.
Please ensure you have the latest update (1.2.2) installed and also try verifying your game files then try again.
If the issue persists can you confirm what happens when you try to collect the bow or provide a video if possible:
@a2020a123 I'm sorry to hear that you are unable to collect the Arc of Elan bow. I can confirm this was previously reported and the development team are investigating.
Please ensure you have the latest update (1.2.2) installed and also try verifying your game files then try again.
If the issue persists can you confirm what happens when you try to collect the bow or provide a video if possible:
@a2020a123 Thanks for confirming this, the issue has already been reported and the development team are investigating.
@a2020a123 Thanks for confirming this, the issue has already been reported and the development team are investigating.
@a2020a123 Thanks for confirming this, the issue has already been reported and the development team are investigating.
Hello @aydendane and @SinisterChill88,
Thank you for your updates. As I can see that the development team are currently investigating this issue, can I kindly ask you to provide us with a short video of this occurring (if possible), so I pass it along? Many thanks!
Hello @aydendane and @SinisterChill88,
Thank you for your updates. As I can see that the development team are currently investigating this issue, can I kindly ask you to provide us with a short video of this occurring (if possible), so I pass it along? Many thanks!
Hello @aydendane and @SinisterChill88,
Thank you for your updates. As I can see that the development team are currently investigating this issue, can I kindly ask you to provide us with a short video of this occurring (if possible), so I pass it along? Many thanks!
Hello @sinisterchill88 and @BigCosg,
Thank you for providing us with the updates!
I passed your video and save files to the development team.
Once we have an update on this issue, we are going to let everyone know through our forums and the patch notes.
Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.
Hello @sinisterchill88 and @BigCosg,
Thank you for providing us with the updates!
I passed your video and save files to the development team.
Once we have an update on this issue, we are going to let everyone know through our forums and the patch notes.
Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.
Hello @sinisterchill88 and @BigCosg,
Thank you for providing us with the updates!
I passed your video and save files to the development team.
Once we have an update on this issue, we are going to let everyone know through our forums and the patch notes.
Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.
@imferael I can confirm that this issue has been reported previously and is currently being investigated.
I have forwarded your account details over to the development team to help with their investigation.
Please keep checking the known issues list and the news and announcements page for updates.
@imferael I can confirm that this issue has been reported previously and is currently being investigated.
I have forwarded your account details over to the development team to help with their investigation.
Please keep checking the known issues list and the news and announcements page for updates.
@imferael I can confirm that this issue has been reported previously and is currently being investigated.
I have forwarded your account details over to the development team to help with their investigation.
Please keep checking the known issues list and the news and announcements page for updates.
@imferael Apologies, I'm afraid that it is not possible to list all of the known issues, however it's possible the issue may be added in future, so we do recommend to keep an eye on it. Also the patch notes will be posted in the news and announcements section each time an update is released.
Please continue to post any issues that you do not find on the known issues list or mega thread list and we can check if it is has already been reported and if not we will report it to be investigated.
@imferael Apologies, I'm afraid that it is not possible to list all of the known issues, however it's possible the issue may be added in future, so we do recommend to keep an eye on it. Also the patch notes will be posted in the news and announcements section each time an update is released.
Please continue to post any issues that you do not find on the known issues list or mega thread list and we can check if it is has already been reported and if not we will report it to be investigated.
@imferael Apologies, I'm afraid that it is not possible to list all of the known issues, however it's possible the issue may be added in future, so we do recommend to keep an eye on it. Also the patch notes will be posted in the news and announcements section each time an update is released.
Please continue to post any issues that you do not find on the known issues list or mega thread list and we can check if it is has already been reported and if not we will report it to be investigated.
devtrackers.gg