[2022] Meus 4 personagem sumiram do jogo division 2 desde 17/09/2022 nada foi feito

Hi there @BortolinDiego! Please note that we're only able to help in English within this Discussion Board. This is because we try to avoid automatic translation tools to make sure we're avoiding any potential misunderstandings. We believe it's better for our players to communicate with support agents and other players who also speak their preferred language.
 
If you'd prefer to receive support in another language, you're welcome to create a support case on our website, and a member of your regional team will be able to assist you further. Alternatively, if you'd like to continue here in this discussion in English, please translate your post and I'll be happy to help. Thank you and I'm terribly sorry for the inconvenience!