For some reason whenever I try to download one of these applications, this error message pops up.
For some reason whenever I try to download one of these applications, this error message pops up.
@bingusdfp Hi there, sorry to hear that you're receiving an "Error opening file for writing" message when attempting to install the game client. This is a Windows error, and there are a few different reasons why it could be occurring. First off, please make sure that any download or preliminary installation files for Uplay or Ubisoft Connect are removed. If you've played our games before, please use this guide for uninstalling. Moving forward, sometimes your antivirus can interfere with your files and cause this error to appear. To fix the problem, please test out whitelisting/adding exclusions for Ubisoft Connect in your anti-virus software. If you use Windows Defender, there are instructions here. If whitelisting doesn't help, I suggest temporarily disabling your anti-virus and try installing the launcher again. Make sure that it's a fresh download from the Ubisoft Connect website. Let me know if this helps! If not, we can continue looking into it together!
@bingusdfp Hi there, sorry to hear that you're receiving an "Error opening file for writing" message when attempting to install the game client. This is a Windows error, and there are a few different reasons why it could be occurring. First off, please make sure that any download or preliminary installation files for Uplay or Ubisoft Connect are removed. If you've played our games before, please use this guide for uninstalling. Moving forward, sometimes your antivirus can interfere with your files and cause this error to appear. To fix the problem, please test out whitelisting/adding exclusions for Ubisoft Connect in your anti-virus software. If you use Windows Defender, there are instructions here. If whitelisting doesn't help, I suggest temporarily disabling your anti-virus and try installing the launcher again. Make sure that it's a fresh download from the Ubisoft Connect website. Let me know if this helps! If not, we can continue looking into it together!