UbiKoreanBBQ

UbiKoreanBBQ


11 Feb

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    UbiKoreanBBQ on Support Forums - Thread - Direct
Hey dadasintel! I'm terribly sorry to hear that your item was deleted while trying to recalibrate. I'd like to see the video you've captured. Please upload to YouTube, or another video hosting website, as unlisted and share the link with me. Thank you!
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    UbiKoreanBBQ on Support Forums - Thread - Direct
Hey there sachinsachania! I'm sorry to hear your game has been crashing repeatedly! Can you please first test out the following troubleshooting steps? Let me know how it goes.
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    UbiKoreanBBQ on Support Forums - Thread - Direct
Hello HykCraft! Thank you for reporting this issue, and being detailed! I would like to get this information passed to the Division team to review. Would you be able to take screenshots, or collect video footage of the problem so that we can get a better read on the situation?
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    UbiKoreanBBQ on Support Forums - Thread - Direct
Hi sasorisan1! We have previously implemented a fix for this issue, so it should not be occurring. Can you take a video please you not progressing so that we can pass it along to the team to investigate? Thank you!
Comment
    UbiKoreanBBQ on Support Forums - Thread - Direct
Hello T-M-! Thank you for reporting this player. I've forwarded this information and video to the security team to investigate.
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    UbiKoreanBBQ on Support Forums - Thread - Direct
Hello all! I apologize greatly for the connectivity issues you've been experiencing in the form of error code UNIFORM-01. Yesterday and today we have experienced separate instances of degradation on our online services for The Division 2. Please follow our ... Read more

19 Jan

Comment
    UbiKoreanBBQ on Support Forums - Thread - Direct
Hello there, EXID-SOLJI! Thank you for reporting this issue, however, I invite you to please post in our dedicated Assassin's Creed Valhalla forum. Before posting an individual thread, please check out our ... Read more

18 Jan

Comment
    UbiKoreanBBQ on Support Forums - Thread - Direct
Hey there cl37us! Typically this kind of exhaustive browser troubleshooting helps access on at least one device. What help are you needing? I can provide support for you! If it's account based, please send me a direct message.

09 Jan

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    UbiKoreanBBQ on Support Forums - Thread - Direct
Wonderful to hear! Thanks for the update, i4cam!

07 Jan

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    UbiKoreanBBQ on Support Forums - Thread - Direct
Hey there, BaLLzl3. Thank you for bringing this forward! Are you seeing it predominantly on specific operators? If so, which? Would you be able take a video capture of this occurring so we can send it over to the dev team to look into? Thank you!
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    UbiKoreanBBQ on Support Forums - Thread - Direct
Welcome to the forums, Rimuru_San! I'm sorry to hear you're running into this peculiar issue. Is the third person a different person each time? Are they on your network?
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    UbiKoreanBBQ on Support Forums - Thread - Direct
Hey there christian.dion, thank you for reaching out, and I'm sorry to hear you've received a ban in Rainbow Six Siege. I've reviewed the entirety of your ticket and see that the team reviewed your account and activity before issuing the denial to your appeal. If you would like to further appeal your ban, you will need to reach out to BattlEye Support. There they have the tools to view the reasoning and provide feedback.

BattlEye Support can be contacted here.
Comment
    UbiKoreanBBQ on Support Forums - Thread - Direct
Hi there, BLUExRESILIENCE! I'm sorry to hear about your sudden abandonment penalty! Had you cancelled out of any matchmaking queues prior to the game you were in? Sometimes this can trigger this issue.
Comment
    UbiKoreanBBQ on Support Forums - Thread - Direct
Hi alive0rdead! Thanks for reaching out. I checked on your ticket and see that it is waiting to be reviewed. In the meantime, I can help out. First off, I just sent a verification email to you. Please click on the link inside that says "Verify My Account." Then let me know through private message when this is done, so that I can share details with you.
Comment
    UbiKoreanBBQ on Support Forums - Thread - Direct
Hey there! I'm terribly sorry to hear that your game continues to crash. I know that can be very frustrating! Can you let me know if you're getting any error codes or messages when it crashes?
Comment
    UbiKoreanBBQ on Support Forums - Thread - Direct
Hey BLUExRESILIENCE! Thanks for reaching out with this concern. We started implementing Gamelift in some areas to relieve population impact on servers. We're not able to manually adjust your datacenter, however I can suggest trying these steps (Xbox One OR Xbox Series X) as they may cause your ISP to shift the ser... Read more

16 Dec

Comment
    UbiKoreanBBQ on Support Forums - Thread - Direct
Hi Justyn.Wilkes! Thanks for bringing this up, and I'm sorry to hear this has been occurring. Can you let me know what data center you used to connect to and when this started happening?

15 Dec

Comment
    UbiKoreanBBQ on Support Forums - Thread - Direct
Hello Carpeo! I'd be glad to look into this with you. Could you let me know what troubleshooting that you've tried so far? This will allow me to not provide any repeat steps!

14 Dec

Comment
    UbiKoreanBBQ on Support Forums - Thread - Direct
Hey chelsea091610! Welcome to the forums! This ownership error is from trying to launch the game from a Ubisoft account that either doesn't have the game activated on it, or the DLC isn't there either. I checked your account and do see that your game is on it, so it seems your DLC has been activated on a different Ubisoft account (even if accidentally). I'd be glad to get this sorted out with you. Could you send me a private message? Thanks!
Comment
    UbiKoreanBBQ on Support Forums - Thread - Direct
Hello P1ksla258! Thanks for sending us a message. I'd be glad to look into this with you! The error you're receiving is caused by launching the game from a Ubisoft account that does not have the game activated on it. This means that you have two Ubisoft accounts, which sometimes happens by accident. Since we will need to do some investigation to help with this, can you please create a case on our support portal and share the case number with me here, or ... Read more



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