Original Post — Direct link

Division 2 PC keeps crashing my computer, I'm running an RX 5500 XT 8GB card, an i7 12700KF (8-core, 16-threads) 16gb of 3200mhz ram, this game ran fine a month ago, but when I recently jumped on, all the Ubisoft games I own crash my computer or freeze. I got to play D2 for about 15 mins yesterday but I made the mistake of opening a map, then guess what? Crash city...I am not buying another Ubisoft game until they fix this stability issue, which is ridiculous if you ask me, this is your bread and butter, your Monday to Tuesday so how can you be failing so miserably at this??

about 1 year ago - Ubi-Perseids - Direct link

@KillerKain01 Hello! Welcome to Discussions!

I apologize for the frustration and disappointment caused by this crashing issue. This is something the team is aware of and they are continuing to investigate. In the meantime, there are some steps that may help. I'd suggest that you verify your game files and also run through our PC troubleshooting guide if you haven't yet. It may also help to disable background applications in case a different program or application is causing interference with the game. We also have a helpful guide on how to prevent software conflicts.

I hope these steps help but rest assured the team is continuing to look into this! Any updates will be posted in the News & Announcements. Thank you!