12 months ago - Ubi-TheBerry - Direct link

Hey @nzgtx590

I've had to remove the Case IDs from your original post + title.

In future, please refrain from sharing your Case ID publicly for security and privacy purposes.

We also cannot speed up the process of a case via the forums.

As for the current wait times, we're unable to provide an estimate I'm afraid but please be patient and the team will get back to you with an update as soon as they can.

Thank you for your understanding!