Original Post — Direct link

it is fine when playing the game at DX12 before, however recently, after TU15 or recent season 5, i find the game is running DX12 so bad, laggin, stuttering... when i switch to DX11, all above issue gone. so i think there was something that make the game with issue on DX12. i just want to play it at DX12 for whatever reasons.

almost 2 years ago - ubi-smash - Direct link

Hey @vm4m9tz4pb, thank you for getting in touch. Sorry to see you're running into this issue after TU15. If you haven't done so already, could you please ensure you've given the steps in our troubleshooting guide a try, as they're an excellent first step with any crashing or performance issues occurring? Also, if the same behavior continues, could you please send us your system files so we can take a more in-depth look into this with you? In the meantime, our team is actively investigating this, and we apologize for the inconvenience. At the same time, this is ongoing and still welcomes system reports so we can gather as much information as possible. Thank you so much for bearing with us during this time.