Original Post — Direct link

Just as the title says... the game is unplayable for me after todays maint. I've had the old bug of maxing out my CPU and then dropping the load on my GPU. I've had the bug of getting tabbed out of the game and booted to desktop. I don't know what was patched or done during maint., but I'd rather revert to the prior to maint. build. I have a 7980xe CPU (and yes it is maxing all 18 cores with boost) and a 1080ti (that normally runs at one percent while playing.) Before today I had no problems.

almost 2 years ago - Ubi-Gizmo - Direct link

Hey there @Lagunist, thanks for taking the time to get in touch, I'm sorry to hear that you've been experiencing frequent crashes on The Division 2. I want to assure you that our teams are actively investigating and trying to remove these persistent crashes. In the meantime, could you please go through this technical troubleshooting article for me ensuring you have completed all of the steps? These steps can help rule out many of the common causes for performance-related issues. 

If you have any further questions or you experience any other issues, please do not hesitate to reach back out.

almost 2 years ago - Ubi-Nacho - Direct link

Hi there @madbombr633

Apologies for any frustration caused by this crashing issue you've been having. If at any point you'd like to troubleshoot this further, we'd be happy to help.


Hey @Grand_Pubah916

Sorry to hear you've faced similar issues since the update. Could you confirm for us if this issue persists for you on TU15.1?

Many thanks.