Original Post — Direct link

Didn't seem important enough to go in Player Support, more just looking for clarification.

So if we did the rewards track when the season first dropped, we can't get any rewards a second time around (even though it puts us back at lvl 1)? I guess that makes sense, but I can't get any crates when I level up either (because the rewards track is active). Double XP is working and stuff, which kind of adds to my confusion (they don't want players double dipping in the rewards, but getting a second round of double XP is okay?).

Just wondering if its intended or a bug.

about 3 years ago - Ubi-Lucipus - Direct link

We're looking into issues with the seasonal reward track, so we know that some players are experiencing an issue with not getting their rewards.
I've passed on to the team, if you hear of anyone having this issue please inform them to get in touch with support 🙂