devtrackers.gg
Hi,
Last satrurday I haved one delta error playing with extrem on Distric Union Arena.
After reload game the player is dead and only delte option available.
I lost more that 5 days of play with this player. Can you restore mi player?
Joan
Hi,
Last satrurday I haved one delta error playing with extrem on Distric Union Arena.
After reload game the player is dead and only delte option available.
I lost more that 5 days of play with this player. Can you restore mi player?
Joan
@joan_sa Hi Joan.
Thank you for getting in touch and sorry to hear that you have encountered an issue with lost progression.
Are you still seeing the delete option at this time?
Do you remember what level your agent was at?
Hey there @joan_sa, thanks for taking the time to get back in touch and answer those questions. I'm afraid that it's not currently possible to recover hardcore agents. We want to sincerely apologise for the inconvenience caused. I have also taken a further look into it from my end, and our teams are currently aware of a few persistent DELTA errors.
To help reduce the frequency of these error messages going forward, I would recommend that you go through this connectivity troubleshooting article for me? As these steps included in the article will help ensure that your connection is optimal to our servers.
If you have any further questions or you experience any other issues, please do not hesitate to reach back out.