Original Post — Direct link

I saw that there is a " flex " emote and a "bronze eagle" backpack trophy in the listing but I have not received either to my account.

over 2 years ago - Ubi-Mark. - Direct link

Hello @CaliJoe090,

Thanks for reaching out and I'm sorry to hear that your award is missing.

Can you please provide us with a few screenshots of this occurring, so we can investigate it further for you?

Many thanks and if you have any additional questions, please let us know.

over 2 years ago - Ubi-Milky - Direct link

Hello @CaliJoe090 thank you for providing us with these screenshots showing your commendation progression.

I have opened a private support case for you, so we can further investigate your account and inventory to try and help you with these missing rewards, as we are limited in what we can discuss via the forums.

We have sent you an email as a follow-up, please check your email inbox and respond as soon as you can, for further help with this issue, thank you 🙂