Original Post — Direct link


I've been playing the division 2 on the pc for a while, and at first I had no problems, but now every 20 minutes my game crashes, sometimes less, sometimes more, there's no pattern.

I've tried everything, turned off all overlays, checked the files, granted all permissions through Exploit Protect, ran the game in admin mode, started it in compatibility mode, reinstalled all my drivers... And still my game continues crashing frequently, Meu setup é: Ryzen 7 5700x, RTX 3060, 32gb de Ram.
On the 24th of last month I opened a ticket, I didn't get an answer for a long time and I decided to close it and open another one, please, I need some help to be able to play Ubi 😕

Forgive me for my English from google translator... Thanks...

over 1 year ago - Ubi-Thrupney - Direct link

Hey there @shabbarulez , thanks for sending across your experiences with our support team. I'm sorry to hear you've had a slow response from the team. I'm very confident our team is doing everything they can to get back to you as soon as possible.

From here on the forum, we'd be likely to be giving the same troubleshooting as has already been shared to you by our support team on the help website, so my recommendation is to continue with your support ticket. My apologies once more for the slow response.

If you've got any other thoughts or questions, please let me know.