[2020] Diabolical ubisoft support

So i have issue, which i am amazed at support firts time i asked them for help and definitely the last (maybe that is the idea?)

boosted to nyc and now have no way to get bulwalk patterns as i cannot do one of the raised on discovery level

finished NYC i have shd 45

so i ask support help and they are probably the most insulting support i have dealt with, i am cancelling uplay+ today,

they also have no clue what they;re saying to me, telling me gear score rofl there isnt even gear score at 40

then saying finish Washington having boosted to finish Washington

but anyway i asked to raise a complaint in chat and he wouldnt do anything, closed chat

added repsonse asking to raise complaint



response 1;

Hello xxxxxxx

Welcome to Ubisoft Support.

Thank you for the provided feedback.

We wish you a great day.

Thank you for your understanding.

If you have any other questions, please do not hesitate to contact us back.



asked again asking if that was a joke:


response 2:

We wish you a great day.

Thank you for your understanding.


quote

IS THIS AN INSULT?

I WRITE TO COMPLAIN AND YOU REPLY WITH THIS

I AM RAISING A COMPLAINT WITH HEAD OFFICE

NOT ON THIS ALSO COPIED THIS INSULTING RESPONSE




is this support your answer to help people who pay allot of money to you?

I want to raise a proper complaint about this can anyone in UbiSoft help here