[2020] Crashes to desktop or freezes. No errors. Tried DX12 and 11

Hello Agents,

Sorry to hear that your game keeps crashing.

Can you please perform all the troubleshooting steps listed in this article? Many thanks and apologies for any inconvenience caused by this. If you have any additional questions, please let us know.

Hey folks,

The team have been made aware of the crashing issues and are looking into them further.

Apologies for any inconvenience.

Originally Posted by Fitz0911
Hello if running nvidia follow this video and do everything they say will fix your issues. Fixed mine.
https://youtu.be/HwCLV5OZ-Y0

Thank you for sharing! I'm glad that the issue has been resolved for you. Happy gaming and if you have any other questions, please let us know!

Thanks for the updates on this issue, folks.

This has been reported to the team and is under investigation.

Unfortunately, we have no further information to share at present.

The team are looking into this as a priority.

Thank you for your patience in the meantime while this issue is being investigated.