Original Post — Direct link
Hi i have a problem. When i play the camera some times start to glitch just like in this clip here https://www.youtube.com/watch?v=ccNTEY2GAlE. But i am not with logitech mouse i am with cooler master mouse. And the strange thing is that the glitch is only when i play when i open inventori or seting in the game there is no problem. Plus if i reinstal the game it fixes the issue for a time but then i starts again. And some times is unplayble pls can you help me?
almost 3 years ago - Ubi-Mark. - Direct link
Hello odb9008, welcome to the forums!

Sorry to hear that you are experiencing stuttering.

Can you please try the troubleshooting steps in this article? It will help to eliminate any potential software conflicts.

If the issue persists, could you please contact our team on our Support Site?
Please attach both of the following system files:
It will help our Customer Support team to investigate this further for you. If you have any additional questions, please let us know.

PS: I moved this thread to The Division 2 section for better visibility.
almost 3 years ago - UbiKoreanBBQ - Direct link
Hi Jaga.Telesin! I checked on the ticket where you reported this, and see that your information and workaround was provided to the team investigating this issue. Can you let me know the exact model of your mouse? Also, when you changed the polling rate, does the game remain fixed, or do you have to make changes each time to enter the game? Lastly, does the change in polling rate make your movement 100% smooth, or just smoother in general? Thank you!
almost 3 years ago - Ubi-Swaggins - Direct link
Hey folks,

Thank you for sharing your workarounds and insights on this issue.

I've passed it onto the team!