Original Post — Direct link

Over the past few weeks, Countdown has had an influx of new players. By "new" I mean many are completely new to the game. Some of the issues are due to user error but others are due to vague UI decisions that are confusing players. To highlight some:

1.) When matchmaking, a lot of players do not know they are the raid lead. The only visual indication they've been promoted to raid lead is an icon beside their name and it's only visible when they have their social menu open. Many don't even know to have their social menu open.

2.) Newer players do not know how to start the Countdown session nor assign others to be lead. Some don't know how to open the social menu.

3.) Respawning. Some players will go down and then lie there until someone revives them. The don't know they can respawn.

4.) When it comes time to extract, respawning is no longer available. Some of the newer players don't understand this and assume respawning is unavailable throughout the entire run. These players will then play Countdown and when they go down at the start of the session, they'll exit Countdown entirely.

Possible fixes:

- When a lead starts matchmaking, open up the social menu automatically. When a player accepts an invite to a party, open up the social menu automatically. If a user exits the social menu, provide an indication at the bottom of the screen so they know that the matchmaking is still ongoing.

- When a user's status has been changed to raid lead, provide visual indications both in and outside of the social menu. Currently, the only indication is an icon beside the username in the social menu. This isn't intuitive enough for newer players to understand and the audio cues hasn't been sufficient.

- Provide additional indicators to let players know they can respawn. The current ones don't work.

over 1 year ago - Ubi-Keo - Direct link

Hi @AlpineBrisket apologies for the late response.

Thanks for your feedback regarding the Countdown UI, I have forwarded this on to the Division 2 team.