Original Post — Direct link

Hey my character got deleted and I did make a ticket for it and it has been 3 days. Can someone help? I really want my character back. Here’s the details of the character that I give you guys. CHARACTERS MISSING: 1
* ARE ANY CHARACTERS HARDCORE CHARACTERS: no
* LAST TIME ACCESSED: 3 days ago
* ESTIMATED PLAYTIME: 114 hours
* CHARACTER LEVEL: 40
* ESTIMATE OF XP 9m
* DARKZONE LEVEL: 0
* GEAR SCORE: 920
I play on Xbox one

almost 2 years ago - Ubi-TheBerry - Direct link

Hey @T0xicCity47,

Thanks for reaching out.

Apologies for the delay.

We're unable to assist with character recovery via the public Discussions I'm afraid but I'm glad to see you've already opened a case.

This will be passed to the team to be looked into further and we'll get back to you via your case as soon as we can.

Thank you!