Original Post — Direct link

Yesterday was "better" for me but still had crashes. Fair comments to yesterdays post, we have provided Ubisoft with details before and not gotten any responses but I'm happy to provide more detail if it means the problem will be fixed. I'll even record my entire session, send in log files, dxdiag, whatever is needed to get this fixed.

The Numbers:

Total Hours Played : me (~6), clan (~30)
My Crashes : 2 - both were in the first 30 to 45 minutes, had to go to task manager to kill the game. Happened at random points in the game.
Clan Members : 8 - all over the game, in Countdown, clearing convoys, in missions.

Ubisoft - it would be nice to get some type of official statement that you are aware of the problem and that you are working to fix it. If you have done this, my apologies, apparently I have missed it.

about 2 years ago - Ubi-Milky - Direct link

Hello n3mb0t and IHTG.rogerd2227 thanks for getting in touch with us.

Are you referring to the new creative director's tweet where they confirmed the crash issue is under investigation and of highest priority >

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Regrettably, we do not have an ETA on when the crashing issues will be fixed at this time.

We would still recommend following through with some basic troubleshooting steps for crashes, to rule out any external causes of crashes on your system recently using our guide >> https://www.ubisoft.com/help?article=000061047

about 2 years ago - Ubi-Milky - Direct link

Thanks for confirming @n3mb0t.

I have located the tweet you are referencing from the community dev referencing TU16.

As the creative director had tweeted a month later, the Division team are hoping to resolve the crashing issues sooner than TU16, but again, we don't have an official ETA on when this will be as the investigation into crashes are very much still ongoing.