Original Post — Direct link

Title says it all,
Game keep crashing & can't pick up medkits anymore since last update.
It was working fine before last maintenance...

Thx for your help.

almost 2 years ago - Ubi-Gizmo - Direct link

Hey there @iel0, thanks for taking the time to get in touch. I am sorry to hear that you have been experiencing more frequent crashes on The Division 2, and that you're now unable to pick up medkits. Could you please let me know what platform you're playing on? Could you please also provide a short video showing that you cannot pick up medkits? As I do not believe that we have had reports of this before. You could directly upload the clip to an online video-sharing platform like Twitter or YouTube. Alternatively, you can always try uploading it here on the discussions or try sending it to us another way, such as through a file-sharing site. 

almost 2 years ago - Ubi-Perseids - Direct link

Hi @iel0! Happy to hear that you're able to pick up medkits again. As for the crashing issue, this is something the team is aware of and we are looking into. In the meantime, if you can please go through our troubleshooting guide here and try to verify your game files to see if they help with this issue. If the crashing continues, we've heard from others that re-installing the game on a different drive and then deleting The Division 2 folder in "Documents/My Games" can sometimes resolve this issue. Please let me know how it goes and if you see any improvements. Thank you!