Original Post — Direct link
Hi, this happend a while ago but i have recently wanted to start playing the division 2 again. I orginally made a post that i don't know what happend to it but one day logged in and my level 30 character was just gone. It would be very appreciated if you guys can restore my old character.
over 4 years ago - UbiT00n - Direct link
Moving to The Division 2 forum
about 4 years ago - Ubi-Ginge - Direct link
Hi Tomytom567
Sorry we haven't responded earlier about this.
As WrecK3rr advised, can you provide the following information so we can look deeper into this -

CHARACTERS MISSING:
ARE ANY CHARACTERS HARDCORE CHARACTERS?:
LAST TIME ACCESSED:
ESTIMATED PLAYTIME:
CHARACTER LEVEL:
ESTIMATE OF XP:
DARKZONE LEVEL:
GEAR SCORE: