[2023] the division 2 0xc0000005

Hey there @jjkelly2906

There are a few things that can cause that error when you try to launch a game. Try the following steps to see if you can launch it normally afterwards.

1. Follow our basic troubleshooting guide for PC.
2. Reinstall Ubisoft Connect. Ubisoft Connect and the game files will need to be installed onto the same hard drive. If you bought the game on Steam, Steam will also need to be on the same hard drive.
3. Clear the Ubisoft Connect cache.
4. Ensure that your system meets the minimum requirements for the game.

If you are still running into that error message after following these steps, please let me know and post a brief summary of your PC hardware, including your GPU and CPU, along with the amount of RAM you have.