Original Post — Direct link

Upon reaching level 100 in season 9, I didn't receive the mask that would be the last reward.

about 2 years ago - Ubi-Milky - Direct link

Hello @john_wick762 thanks for getting in touch with us. For any missing items from your inventory, please get in touch with us over a private support ticket so we can check your account and please give us a screenshot that shows your progress in-game also.

You can contact us about this missing gear using one of these links >>

Ubisoft Email/Live Chat support - https://www.ubisoft.com/help/contact
Twitter Support -  https://twitter.com/UbisoftSupport
Facebook Support - https://www.facebook.com/UbisoftSupportUK/