Original Post — Direct link
I was playing the division 2 on PS4 PRO and the problem only appeared after the last update. The game opens normally, but after selecting our agent the load screen reaches 9% and never leaves that point. The game doesn't crash, but it keeps loading endlessly.
Has anyone had this problem and managed to solve it? I honestly don't want to delete the game and download 100gbs again..
about 4 years ago - Ubi-Keo - Direct link
I can confirm that this has been reported to the dev team who are investigating.

The game should eventually load after several minutes if you leave it.

We apologise for the inconvenience caused.
almost 4 years ago - UbiT00n - Direct link
Hey Jandy169,

When this happens on PC it is sometimes because of corrupted files.
Would you be able to re-instal the game on your PS4 to see if this fixes your issue?
almost 4 years ago - Ubi-Mark. - Direct link
Originally Posted by FelMoBa
I get stuck a lot in the 9% screen ... BUT, wait between 5-10 minutes and it loads....don't know really why,but works (PS4 Pro)
Hello FelMoBa,

Thank you for sharing this update with us! Can you please perform the troubleshooting steps listed here to check if it helps?

Additionally, have you reinstalled your game by any chance as advised in the previous post?

Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.
over 3 years ago - Ubi-Swaggins - Direct link
Hey folks,

Are you all encountering this issue specifically with the PS4 Pro? Can you provide us with any video from your PS4 showing this happening?
about 3 years ago - Ubi-Swaggins - Direct link
Hey endzoneo123,

Thank you for confirming this.

Do you have these issues after trying the steps in this FAQ?