Original Post — Direct link
hello i just bought a one time offer of 20 euro he showed in uplay store that i bought it but my credits have not been added can you help
over 3 years ago - Ubi-Ginge - Direct link
Hi datziejenietNL!
It can take up to 48 hours for purchases to go onto accounts, especially during busier periods. If the credits are still missing after this time, can you please contact our support team via Twitter DM or Facebook PM
When you contact, please make sure to let them know the email address and username on your account, as well as include a fullscreen uncropped screenshot showing your email receipt from the purchase.