Original Post — Direct link

I just came back to the division2 since around the time of release and I'm having trouble enjoying the game with all the crashes. I have several thousand hours in the Org Division its one of my favorite games and its the reason I came back to Div2 seeing if it can re-spark the love I once felt for the Org Division game, but this crashing is really starting to kill it for me. Looking at the forum I see this has been an on going problem for some time now with no fix?????? I really hope you guys can fix this. Please don't let this game DIE for me AGAIN.

almost 2 years ago - Ubi-Froggard - Direct link

Hey @Sheppard8588

I'm sorry to hear you are having an issue with the game crashing often. If you haven't already, please can you go through the steps in this article first of all, to rule out any of the most common causes.

If you still have issues after this, we would need to look into your system files (DX Diag and MSINFO) to get a better look at what could be the cause.

To send us the files, please reach out via support ticket / live chat or social media private message on the links below:

Live Chat (when available)

Twitter Direct Message

Facebook Private Message

If contacting on Twitter or Facebook messages, please provide your account username and email, so we can link the chat to a support case so you can attach the files.