[2021] [Issue Not Listed]How to change language from RU to EN?

Hi there, in a lot of cases the language options in game depend on which region this was purchased from. If you believe you should have access to the English language pack but this is not available in your game, please contact our support teams with an image showing the proof of purchase for this transaction along with an image showing this language setting is not available in game. The fastest way to do this would be to contact us directly through our "Live Chat" service when this is available but you can also get in touch via our social media accounts on Twitter or Facebook if you have access to these services.

Sorry to hear that, just for clarification, if you have purchased or been provided with a different regional version than the one you intended to purchase you would need to contact the retailer where this was bought to request a refund or replacement game license. If this was not purchased directly from our Ubisoft Store then our support teams would not be able to assist with this transaction directly which may be why you have been directed to the Epic game store for further assistance.