Original Post — Direct link

Good Day,

I previously purchased the season pass from the Division 2 ingame store in the past and received access to the premium content and daily missions across the previous seasons and their reruns.

However, after the relaunch of Season 2/8 today, 15th Feb 2022, I no longer have access to the premium content of the season pass (see attached screenshot).

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Please advise if this is an error, and if it is can you please assist to rectify it. If possible, can you please assist in providing an explanation as to why this issue has occurred.

My thanks.


over 2 years ago - Ubi-Milky - Direct link

Hello @AngriusMaximus,
 
Thank you for getting in touch with us about your Season Pass content that has not been delivered.
 
I have gone ahead and created a private support case for you and you should receive an email from us shortly.
 
We will troubleshoot this for you further over a private support case with 1 to 1 support, instead of over our public forums, so we will lock this thread now. Please check your emails inbox for our message soon.
You can also view and add a comment or files, to your support case, anytime, by clicking on this link here > https://www.ubisoft.com/help/cases

Please send us the requested information on the link above when you can, for further support.