Original Post — Direct link

After loading the game, selecting a character and showing up in the White House entrance, the Recommended Activity window pops up saying that I should look at the Global Event Challenges. If I hold Z down it loads a picture of the general in blue (see attached screenshots) with the title Week 1/2 - Time Remaining 1w 6d. But there's nothing else on the screen, and I can't get past that screen except to Alt-F4 out. If I hit ESC I hear a noise, but nothing happens. Have replicated this 4 times now. PC, using the UbiSoft Launcher.

over 1 year ago - Ubi-MrM - Direct link

Hi Everyone !

I've read your reports, and I'm sorry to hear that this UI Issue prevents you from enjoying The Division 2 !

For the purpose of our investigation, in order to isolate the Issue, I invite you to follow the steps of the guides below :

👉 PC technical troubleshooting guide

👉 Connectivity troubleshooting guide

This will help check the environment the game is running in, as well as make sure that a sync problem was not contributing to the Issue.

Should the problem persist afterwards, I invite you to also provide us with a video of the UI problem (Youtube / Dailymotion link for example), for our investigation.

Don't hesitate to let us know if you have questions, or for any other Issue !