Original Post — Direct link

Since this latest content I get disconnected at least twice a day. Sometimes kicked all the way back to Xbox dashboard or agent selection page or straight to reloading into game, but always with a "que". Xbox Series X with an awesome ISP to the internet. My home server is "West Coast". Can we have the choice to migrate to "Home" server please. Only way I can get back after leaving a group is to fast travel between DC and N. Y. 2 or 3 times or log out and back in. 🤷♂😮🪢🗼


almost 2 years ago - Ubi-Gizmo - Direct link

Hey there @Aryotus, thanks for taking the time to get in touch. I'm sorry to hear that you've been experiencing a lot of disconnections recently while playing The Division 2. I can confirm that our teams are aware of several issues which have been causing persistent disconnections recently. They're currently investigating them. Some have been mentioned over on our TU15 Known Issues list.

To help potentially reduce these disconnections and also optimise your system, I would recommend you run through our connectivity troubleshooting article and ensure you have completed all the steps. These steps can help rule out many of the common causes for connectivity-related issues.

If you have any further questions or you experience any other issues, please do not hesitate to reach back out.

over 1 year ago - Ubi-Perseids - Direct link

@Aryotus Hey! I'm sorry that you are getting disconnected after the latest update. If you haven't yet, please be sure to give the steps in our guide here a try. This should help but if you're still getting kicked, could you let me know if you're seeing any error codes? If you are, it would be helpful if you could get an image of the error as well. Thanks!