Original Post — Direct link

I had my burn sticky bomb upgraded to level 8. I started a new character and used the burn sticky bomb after acquiring it. After that I noticed I now have no upgrade points in it.... I lost 8 levels of resources. I've tried logging out and back in many times and switching to different toons. Is there any way to get my upgrade levels back or the resources I spent upgrading it?

over 2 years ago - Ubi-Oxavo - Direct link

Hello @Kathoris ,

Thank you for reaching out to us and sorry to hear you lost your recourses.

I would kindly ask you to create a support case with us, so my colleagues from the Customer Service team can investigate this further.

Thank you in advance.