[2019] ubisoft will has not refunded my money for a returned product.

Original Post — Direct link

Turning to the online community for help.

Ubisoft has not refunded my money for a return, product was accepted at their LA VERGNE, TN US location on 4/5/2019. I dont care to list the entire ubsioft support case but I can if needed.

Can anyone here help me, PLEASE!

over 5 years ago - Ubi-Johan - Direct link

Hey,

Please contact Ubisoft Support and they will get you sorted.

I also moderated some posts in this thread, gentle reminder to be civil folks!

/ Johan

over 5 years ago - UbiSc0ttie - Direct link

Originally Posted by adaptablereaper
Ubi-Johan,

Thanks, but...

I have contacted Ubisoft support, its been over 1 month since they received return, case has now been open 2 months. I have followed all Ubisoft's requests with full cooperation with support including attaching all pictures, proof of purchase following the return policy as instructed. Hence why I have reached out to the forums.

I am here to be more visible. I will post every day until I get my refund.

We'll reach out to our shop team and let them know about your issue. They should be able to help!

- Scottie

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