We didn't state that we had a full fix for the issue but rather that we had implemented improvements to decrease the number of clue screen crashes.
The issue is complex and it is difficult to determine all of the factors at play.
Therefore we need your help to continue to make improvements and ensure we catch all of the instances of this happening.
Let us know the details as stated in the original post such as model etc that you are playing on, and we will pass the details on to the team for continued investigation.