Original Post — Direct link

I've played the game on Ubisoft Connect in the past with no issues. I eventually uninstalled the game to save space. But now when I click "Download" it sends me to the Steam Page for the game instead of downloading it.

over 3 years ago - Ubi-Thrupney - Direct link

@baslasag Thanks for your report about this! I understand trying to launch The Crew 2 on Connect is just launching the Steam page - is that correct?

In this case, it'd be useful for us to take a closer look at your account, so we can confirm which version you've got activated. We can't do that here on the forums, for data security reasons. Can I ask you to get in touch with our support agents, at the links below? Please include your Ubisoft Connect username or email address in your message to them, and feel free to link to this forum thread so they know the situation 😎

https://ubi.li/support
https://ubi.li/twitter
https://ubi.li/facebook

Let me know if you have any trouble getting in touch via the links above!

over 3 years ago - Ubi-Thrupney - Direct link

@baslasag Thanks for your report about this! I understand trying to launch The Crew 2 on Connect is just launching the Steam page - is that correct?

In this case, it'd be useful for us to take a closer look at your account, so we can confirm which version you've got activated. We can't do that here on the forums, for data security reasons. Can I ask you to get in touch with our support agents, at the links below? Please include your Ubisoft Connect username or email address in your message to them, and feel free to link to this forum thread so they know the situation 😎

https://ubi.li/support
https://ubi.li/twitter
https://ubi.li/facebook

Let me know if you have any trouble getting in touch via the links above!