So i wanted to use DirectX 12 to increase performance on The Division 2 but, the API causes game crashes to occur on my machine.
^Tried that, but that's not working. Game still crashes.
3 years have passed, and it isn't fixed.
And I know this issue was well reported long time ago.
My specs:
Intel Core i9-9900KF (3.60GHz)
NVIDIA GeForce RTX 3080 Ti 12GB
64RAM
Hello everyone, thanks for making these posts and informing us you are still experiencing crashes post update TU14, which released on the 14th Dec (GMT)
I am sorry to hear you experienced crashes whilst using DirectX12. If you haven't done so already, please follow the steps in our troubleshooting guide here, to try and rule a few things out and determine if it is indeed DirectX12 that may be causing these issues for you > https://www.ubisoft.com/help?article=000061047
Should the steps in this article not work for you, please let us know and I can open a private support case for each and every one of you, we will need to document this through a support case to let our Division team know how many players are affected post update.
If you would like to create your own support case for crashes, you can do so using this link > https://www.ubisoft.com/en-gb/help/contact
Please let us know if the troubleshooting above works for you or not and we will escalate this further for you with a private support case.
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