Original Post — Direct link
Hi all,

I've completed both raids on normal difficulty recently, but despite having enough keys for Dark Hour I cannot interact with the chest. I have never opened a raid chest before and it does not prompt any interaction or how much keys I am missing either. I have tried leaving the raid and return but it does not help either. I have played both raids in discovery countless time and I don't know if that is what causes the problem. Does anyone have this issue before?

Here is the video where I completed the raid with enough keys but I just can't interact with it.
about 4 years ago - Ubi-Baron - Direct link
Hi dontShootBoss,

Thank you for contacting us.

Just to confirm, had you completed the raid on discovery mode this week before attempting it on Normal?
about 4 years ago - Ubi-Borealis - Direct link
Thanks for the update, dontShootBoss, and for providing the additional information.

I've passed this report, as well as your video, onto the team for further investigation. Once we have new information to share, we will post it within the forums. We apologise for any inconvenience caused, and appreciate your patience at this time.