Original Post — Direct link

Ubisoft know that there are issues and have spent months without fixing them. I guess this is a great indication for me to cut out any future games from Massive and possibly Ubisoft, because I really haven't seen customer service

about 1 year ago - Ubi-Slipstream - Direct link

Hey there @Samboozled-SE

Thank you for reaching out, and I'm sorry to hear that you are having a negative experience with The Division 2.

We are unable to assist with refund enquiries directly on Ubisoft Discussions, however if you would like a further review of this, I would recommend reaching out directly to our teams on the Ubisoft Support website.

You can also review our refund policy on the following article: here.

Please let us know if you have any further questions, agent.