over 2 years ago - UbiMark - Direct link
Hello mehrshad,

Thanks for reaching out and I'm sorry to hear about your experience.

Can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com] This will ensure that your connection to our services is optimal.

If you're still experiencing this issue, can you please confirm if your game freezes for a few seconds and then becomes responsive back again? If that's the case, I can confirm that this issue is currently under investigation and as soon as we have an update, we will let everyone know through the patch notes.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
about 1 month ago - Gomez - Direct link
Hello,
Have you make any kind of change in the game resolution or have you changed your gpu options?
about 1 month ago - Gomez - Direct link
Hi,

The game has not updated so the issue has come from your setting. Have you changed something in your setup? Have your gpu software being updated?

Regards
about 1 month ago - Gomez - Direct link
Try to check if your gpu software like Nvidia Xperience or any other from the company of your gpu is adding option to your videogames performances