over 2 years
ago -
UbiMark
-
Direct link
Hello mehrshad,
Thanks for reaching out and I'm sorry to hear about your experience.
Can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com] This will ensure that your connection to our services is optimal.
If you're still experiencing this issue, can you please confirm if your game freezes for a few seconds and then becomes responsive back again? If that's the case, I can confirm that this issue is currently under investigation and as soon as we have an update, we will let everyone know through the patch notes.
Many thanks and if you have any additional questions, please let us know.
- Ubisoft Support
Thanks for reaching out and I'm sorry to hear about your experience.
Can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com] This will ensure that your connection to our services is optimal.
If you're still experiencing this issue, can you please confirm if your game freezes for a few seconds and then becomes responsive back again? If that's the case, I can confirm that this issue is currently under investigation and as soon as we have an update, we will let everyone know through the patch notes.
Many thanks and if you have any additional questions, please let us know.
- Ubisoft Support