Hey Townies!
The game is back up, and looks to be running smoothly. Thank you for being patient.
It looks like our server provider started some maintenance that we had planned for later early. The maintenance is already about half way done, so it should be about another hour or so they are saying. Thank you for your patience.
We are looking into the server outage that is occurring. Thank you for letting us know, and for your patience.
The iOS update is downloadable now!
It seems that iOS users are having some crashing issues due to the App Store not populating the newest update just yet. We are doing to be forcing updates on iOS users to help prevent these crashes from affecting games.
We got a new patch coming at you today. While our programmers are still hard at work on the Unity port for web our artist has a whole suite of crystal themed cosmetics for you. Check out this post for everything that has changed: https://www.blankmediagames.com/phpbb/viewtopic.php?f=11&t=107943
Hey Townies! Today we are releasing patch 3.1.14 which includes several bug fixes, improvements, anti-botting, and anit-ban evasion features. Check out this post to see everything that has changed!: https://www.blankmediagames.com/phpbb/viewtopic.php?f=11&t=107436
@TweetMa99128833 Hey Townie,
Thanks for the report! We will look into it. Please make sure you are up to date as that may cause issues with the game.
Hey Townies,
It has been brought to my attention that when I previously posted our new support email there was a spelling error. Our new support email is [email protected]
If you have sent us an email, be sure that it was sent to this email address.
We have found out the issue everyone. If you were having trouble logging in before you should be able to now. Thank you for bearing with us while we fixed this issue, and Happy Hanging!
Hey Townies, an update for users having trouble logging in. We have discovered the issue is only related to Unity clients, so this would be Steam/mobile, and it only affects certain users. We have some devices internally that reproduce the issue, and are working on debugging it.
We are looking into the issues with mobile users not being able to connect. We should have this fixed up soon. Thank you for letting us know.
Hey Townies, we believe we have resolved the issues, and the game should be back up! Thank you for being patient.
Thank you for your patience while we fix these initial issues with the patch.
Hey Townies! Today we are releasing patch 3.1.13. This patch will include new cosmetics, several bug and crash fixes, and other improvements! Check out this link for all the information: https://www.blankmediagames.com/phpbb/viewtopic.php?f=11&t=107099
If you have ever played the game, then you have an account with a username and password, and we can help you regain access to your account.
With yesterdays patch the login with Facebook option was disabled for iOS users. This was due to a change in Apple's policies. If you are having trouble accessing your account due to this then email us at [email protected].
Hey Townies! Today we are releasing patch 3.1.12 to both Steam and mobile. If you would like to see what has changed, check out this post here: https://www.blankmediagames.com/phpbb/viewtopic.php?f=11&t=106746&p=3390613#p3390613
Hey Townies, thank you for your patience. We have resolved the issue, and the game is back up!
Hey Townies, we are looking into the connectivity issues. Thank you for the heads up.
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