@thatmoopoint I am sorry they experienced this. We have been working on making some improvements to our CSR pipeline. It is possible their email was lost. If you tell them to email us at our new contact email firstname.lastname@example.org we will be sure to get back to them.
Hey Townies! We have identified and fixed the issues that were causing some players to not be able to log in on Steam. The patch should be going out shortly! Thank you for your patience: https://www.blankmediagames.com/phpbb/viewtopic.php?f=11&t=104975
Hey Townies! We are releasing a patch to Steam today that includes a Unity engine update. This engine update helped to resolve several issues within the engine itself, and should help us to provide a smoother experience: https://www.blankmediagames.com/phpbb/viewtopic.php?f=11&t=104893&p=3322973#p3322973
Do we have a treat for you. Unity is officially coming to Steam today! Check out this post which contains details about the new port of the game: https://www.blankmediagames.com/phpbb/viewtopic.php?f=11&t=104103