Original Post — Direct link
Hello!

We have noticed a problem where we create room via Clubs. We set up f.e. 5 maps to be played on Cup mode. So we start playing, everything is ok. But when the first map ends and we going to play the second map, almost everyone got disconnect and get back on the first map. To solve this problem, everyone who got disconnect, has to join on the player, who stays on the second map. Almost everytime one person never get disconnect so others are able to join him. But it is very frustrating. We plan to create a League in Czech and Slovak republic for TM players but with this kind of problem is not nice and I am afraid that people would refuse to play our league. Even if we got a streamer and he got disconnect everytime when map changes, it is not good for viewers.

Please, let me know, how to solve this problem. We really want to get more players into the game via streams but I am afraid this problem is big for our goal.
over 3 years ago - Tona. - Direct link
Hi ZidovskejKomca,

Could you please tell us more about the issue? What happend exactly? Are people disconnected from the server? Is the server restarting? It could be great to have a video to well understand the issue. Also, could you please share your room settings? Is it happening only in cup mode or is it also the case in rounds for example?

Thanks!
over 3 years ago - Tona. - Direct link
Hi and thanks for your video.

It looks like both other players are disconnected at each map change, but you don't have the issue right? Could you please ask them to send us what happend when they are disconnected? Is there a specific message? It would help us to have their POV of the issue as we can't see anything special with your POV.

Many thanks!