Aenwyn

¡Aventureros!

Aquellos jugadores que abrieron su cofre de recompensa de El alma de la Tempestad antes de que ajustásemos su puntuación de equipo en la actualización 1.4.1 recibirán un nuevo cofre de recompensa con el nivel de equipo correspondiente. Este nuevo cofre aparecerá automáticamente en el inventario.

Es posible que sea necesario reiniciar el juego para que el cofre aparezca en el inventario.

Gracias por vuestra paciencia y ¡buena suerte en Aetérnum!

Adventures!

We are going to be providing players that opened their Tempest’s Soul story reward chest prior to our adjusting the reward chest’s gear score in update 1.4.1 a new reward chest with appropriate gear level. This will be automatically delivered to the user’s inventory.

Please note, you may need to fully restart New World for the new chest to appear into your inventory.

Thank you for your patience while we worked through this and good luck in Aeternum!

We’re aware of this and should have a fix in a future update!

While this should be a rare occurrence, we are looking into solutions to make it more fair.

Thank you for the update, as well! Looking into this!

Thank you!

This is a good question and one I’ll ask!

Thank you for reporting! The team is actively working on this issue!

This was a misunderstanding with the customer support team, @buzz3791 & @Ans1l . There is no bug.

Oh my, thanks for this report! Any additional information you can provide would be helpful.

For those looking for more information on luck, please check out this thread!

Sorry we didn’t respond to this sooner! Looking into it!

Can confirm this will be adjusted in a future patch.

@Lebeneur - If you don’t pick it up, it expires from the world (~3 minutes) and goes back into your loot pool.

This made my day, @Labyrinthian.

I completely understand and appreciate your concerns. I ask your questions to the right people and make sure it’s heard. Player feedback is very important to us and we’re making greater efforts to intake it. Obviously, we can’t act on all feedback, but we do seriously consider it all and take it into consideration!

The cooldown mules is a great point, and it’s very important we look at the impact of it.

As for voting on server names, it’s unfortunately a little more complicated to capture all of that and make those changes than it seems.

I may jokingly reply to a thread (because I’m ...

@jawsie - Trouble logging into free servers may be due to the server merges happening very soon, but I am really sorry to learn that the timing on the trading post wasn’t as expected. We’re working to make sure this is smoother in the future!

Thanks for letting us know, @agony84. I’ll make sure the team is aware of how this played out!

The tooltip UI is incorrect (we’re working on it). It’s correctly providing the 5%!

You should be able to 72 hours after purchase of your game! This is to prevent mass bots!

It’s definitely something we think about when merging servers, especially character count. Unfortunately I don’t have information on this, but I did bring it back to the team.