CCP_Unnon

CCP_Unnon



26 Feb

Comment

Hello! Sorry the function you are looking for is not currently available. We have delivered the idea to our dev team.

Fly safe! o7

Comment

Hello! Thank you for contacting us. Our dev team is aware of the issue and will have it fixed as soon as possible. We sincerely apologize for any inconvenience this may have caused. Fly safe! o7


19 Jan

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Hello! Please remove the character with the issue from the login list and add him/her again back to the app. Please let us know if this works for you.

Comment

Hello! We are still looking into this. As a temporary solution, please set the system language to English (United States). We sincerely apologize for any inconvenience this may have caused.


14 Jan

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Hello! Please kindly note that you need to choose a character in your account before clicking “Authorize”. Hope it works for you!


12 Dec

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Hello! Thank you for contacting us and we have delivered your suggestion to the dev team. Fly safe. o7

Comment

Hello! Please let us know if your system language is English, or if the issue can be resolved by setting it to English, thanks!

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Hello! Please let us know if this issue still exists, possibly with a screenshot, thanks!

Comment

Hello! Thank you for contacting us and we have delivered your suggestion to the dev team. Fly safe. o7


04 Dec

Comment

Hello! We sincerely apologize for any inconvenience this may have caused. As a temporary solution, please download and install the apk file from the “Install Android build from web” link in this post: New Portal Android test build available.

Please let us know if it works for you.


28 Nov

Comment

Hello! We sincerely apologize for any inconvenience this may have caused. For us to investigate it, could you please send more details to [email protected], and include: OS version, Device Name, Model Number. Issue summary, step by step reproduction case, and screenshots. Thanks!


27 Nov

Comment

Hello! We sincerely apologize for any inconvenience this may have caused. For us to investigate the disordered character list, could you please send more details to [email protected], and include: OS version, Device Name, Model Number. Issue summary, step by step reproduction case, and screenshots. Thanks!


20 Nov

Comment

Hello! Thank you for contacting us and we will look into this issue as soon as possible.We sincerely apologize for any inconvenience this may have caused.


13 Nov

Comment

Hello! As a temporary solution, please download and install the apk file from the “Install Android build from web” link in this post: New Portal Android test build available. Please let us know if it works for you.


11 Nov

Comment

Hello! We sincerely apologize for any inconvenience this may have caused. For us to investigate it, could you please send more details to [email protected], and include some screenshots to show us how long the issue lasts since your corp/alliance change? Thanks!

Comment

Hello! We are aware of the issue and working on a fix. We sincerely apologize for any inconvenience this may have caused.


06 Nov

Comment

Hello! We are aware of the issue and working on a fix. We sincerely apologize for any inconvenience this may have caused.

Comment

Hello! Thank you for contacting us and we will look into these issues as soon as possible.We sincerely apologize for any inconvenience this may have caused.

Comment

Hello! Thank you for contacting us and we will look into this issue as soon as possible.We sincerely apologize for any inconvenience this may have caused.

Comment

Hello! Thank you for contacting us and we have delivered your suggestion to the dev team. Fly safe. o7